FAQ

 

What is Technical Support Today all about?

Technical Support Today is an online computer support company catering to technology-driven needs of millions of computer users all over the world. The organization has outperformed the market over the previous years with its resolution rate of 86% and customer satisfaction rate of 94%.

 

Why should I choose Technical Support Today?

We can assimilate the answer in just one sentence: “To experience the best computer support.”

To see it for yourself, speak to an Technical Support Today technical support specialist now.

Call 1-855-826-6766

 

Are you 24x7 available?

Yes, all our service centers work 24 hours a day, 7 days a week. You can contact us anytime for instant solutions to any of your computer tech requirements. We will take you through each and every step of resolving your computer problem anytime day or night. But still if you are not able to get in touch with us please mail us to help@technicalsupporttoday.com

 

How can I subscribe for Technical Support Today?

You can subscribe to us from anywhere anytime via the company’s website http://www.Technical Support Today.com/.

In order to subscribe to us over phone, dial our toll free number 1-855-826-6766 or visit our ‘Contact Us’ section and fill your details for us to reach you.

 

What methods of payment can I use?

Technical Support Today accepts major credit cards both online and over the phone. So either use your credit card or PayPal balance.

 

How do I cancel / arrange for a refund?

If you wish to cancel your services for any reason or get a refund for the service, you can call our toll free at 1-855-826-6766 or email us at: customerservice@Technical Support Today.com

 

What kind of computer support services can I expect from Technical Support Today?

Technical Support Today serves as one-stop shop for all your tech support needs including computer/laptop repairs, hardware/peripherals support, home networking, gaming and entertainment devices.

Our array of service also include comprehensive support coverage for over 100 desktop and laptop software applications, servers, hardware devices, printers, peripherals, routers and modems. For further information on our services, visit http://www.Technical Support Today.com

 

What computer brands can Technical Support Today help me with?

Yes, we provide support for Microsoft® Windows® platform and applications no matter which computer brand you are using and where you purchased your computer from.

 

What certifications make your technicians the specialists?

All our computer support specialists are Certified Experts, Product Specialists, Certified Desktop Support Technician, and Network Administrators. Every technician is pre-qualified and completes an extensive Three Months training course on excellent service delivery and offering his expertise in remote support skills.

 

What general procedure an Technical Support Today technician takes to resolve the error?

The moment you subscribe with us, you are transferred to our tech support technician who provides you with an understandable and the most accurate explanation about your computer problems on the phone or via remote support. After the computer diagnosis is completed, the technician rectifies the error using linear and logical troubleshooting methods and procedures.

 

Is remote computer support better than more traditional support options?

With remote support services, you don't need to struggle through the troubleshooting procedures. The technician completes the work all by himself and just asks you to restart your machine at the end.

Also, the process is much convenient as it eliminates a need for you to haul your computer to any local computer repair shop. Since remote support helps us to offer you instant solutions, you won't have to be stuck without a computer over the weekend or during a holiday. So, it saves you time and money.

 

Do you guarantee your work?

At Technical Support Today, our customer satisfaction holds the prime importance for us; to an extent that all our plans and policies center around it. And quality of the services plays a significant role in ensuring the same, since this is our USP that makes customers come to us again and again. Therefore, our technicians take utmost care to maintain quality of work at every level.

 

Is it easy and secure to use?

Absolutely! Technical Support Today's Remote Support is a 100% secured mode of getting instant help, and you have complete control over the support session at all times. Our technician can access your computer screen only after with permission, and if you feel uncomfortable at anytime, you can simply disconnect / close the session in one click.

 

CALL 1-855-826-6766 AND GET TECHNICAL SUPPORT TODAY

 

 

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